Shipping
Domestic Shipping
We charge a flat rate shipping of $5, and $2 per additional item.
International Shipping
We do not currently ship internationally.
Returns
Return Cost
Once your return is approved, you will receive instructions on how and where to send your package. Note: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
If you receive a damaged or incorrect item, please contact us immediately, and we will arrange for a replacement or refund at no additional cost to you.
14 Days to Return
Items must be returned within two weeks (14 days) from the date of arrival.
Products must be in the same condition in which they were received, unused, and in their original packaging.
Proof of purchase, such as a receipt or order confirmation, is required for all returns.
Returns & Exchanges
At Xora, we are committed to ensuring our customers are satisfied with their purchases. If you find that the product you've received isn't right for you, we're here to help.
After receiving and inspecting the returned item, we will process your refund. Please allow up to 5-7 business days for the refund to appear on your original payment method.